Legal Zoom gave me great service before I handed over the money. Once I paid the wait times to speak to a rep were over 2 hours, I would request a call back and get hung up on and never receive a call back, I had documents waiting to be sent to the state and were outdated by the time they got to the state so they were rejected, I resent documents over 7 times, one rep would say everything looks great only to get a call the next day saying they never received the documents? I filed in May and still have nothing to show for it... THREE MONTHS later and paid for the "expedited 5-7 days". Legal Zoom is a joke and I will NEVER do business with them again.
Hi Chelsey. We understand how frustrating this is, and please know that we are aware of this issue and doing everything that we can to address long hold times. We feel terrible hearing about your order delays and we'd like to make it right. We will review your order and do everything we can to help. Please also feel free to reach out to a manager via help@legalzoom.com.