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I have done a transaction to my friend Rs 5270 in Jan thru UPI and it was not credited to my friend account or not for refunded your my account.
Almost 35 times I have been sending the customer care mail but I am getting only standard response. It like some machines answering the mail also. No one bothered to resolve this issue.
Standard replies are - please send the passbook pages images, submit the KYC, give us 2 or 3 days. Passbook images I have sent many times. KYC, their team visited my house and collected the documents. But no response.
Kindly don't use this app, it's worst customer service.
Regards
Seenivasagam
Chellaiah S.'s review of Paytm earned 12 Very Helpful votes
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