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Che H.

Contributor Level

Total Points
0

1 Review by Che

  • iPostal1

1/20/22
Verified purchase

No good. I was told by the store owner or manager that I had to make an appointment to pick up my mail. I rather not do that so I will discontinue my Service. Thank you.

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Larry B. – iPostal1 Rep

Hi Che,

Thanks for your review. We are sorry to hear that you did not have a better experience with your mail center.

Generally, we advise that you use the 'Schedule a Pickup’ feature when you want to pick up mail, whether with the app or from your computer. By doing this in advance, the mail center can get your mail ready ahead of time. That helps the mail center to be more efficient and saves you time.

If for some reason you can’t schedule a pickup in advance, you can just drop in and the mail center will process the pickup task for you.

If you want to give us a second chance, a representative from our Customer Service team will contact you. We will also follow up with your mail center.

Sincerely,
IPostal1

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