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I have not had the best time with motoCMS. The manager has been arguing with me for 2 weeks regarding a refund on a template that I didnt end up needing because I needed a template that was eCommerce compatible-- long story short we are still going back and forth regarding a $200 refund for 2 ENTIRE WEEKS! The sales rep I spoke to told me that "in case I wanted to get a refund, the exchange offer would not work for me." Never was I told that a refund wouldnt be possible, but now that I have purchased 2 templates, one that will have ZERO use for me, im just expected to know that I wont be receiving my money back! Sooo annoying. However I had a great experience today with a very patient and thorough sales rep that answered every question I had. If only I would've had this same sales rep the first time I hopped on MOTOCMS, maybe I wouldve been explained to that they do not offer refunds and I should NOT waste my time and money purchasing a second template! Thanks for the help John.
Chayce D.'s review of MotoCMS earned a Very Helpful vote
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We are sorry to hear about your experience. Could you please reply to a private message we have sent you so we can identify your order and come up with with better solution.