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Chase A.

Contributor Level

Total Points
80

1 Review by Chase

  • SaberForge

10/19/20

Ok so, I cant tell yall enough how amazing the craftsmanship was on this saber. FAR more detail than all my other sabers and I just love looking at it and holding it. I purchased the Fallen Order MK 2. Its sleek, metal is exquisite, and so on.

Here's where the terrible part comes in. I ordered it on May 6th of 2020, I received it on October 19th of 2020. That is well over 5 months of a wait time which was rather odd and somewhat frustrating. Furthermore, when I ask about the order, I was ignored (email was not responded to).

I completely understand the life of customer service as I am in that field, but they could definitely step up in that way.

I sliced my thumb on the saber 10 sec into using it so I'm not sure if it needs to be sanded on the edges but it's really sharp, a little inconvenient, or dueling, but that's an easy fix since I have the tools for it. It didn't come with a hex key which I'm not sure if it's supposed to but it would be nice if it did.

Overall, if your willing to test your luck on the shipping/wait time/customer service end. TOTALLY WORTH IT!

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4/25/24

Customer service communication low but process for ordering whe quality high

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4/22/24

My son loves it he is autistic and loves everything Star Wars he has had hours of fun with it