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I ordered a bedroom set, had it delivered last August 2023, bed collapsed, 4 deliveries for dresser and numerous other problems with the furniture set. Finally after 4 months, they agreed to give me a new bed in Dec. 2023. Next week, they came out to replace my sunken mattress and the delivery team snagged my new headboard. 4 deliveries later, including today 2/14/24, still another damaged headboard. Now we have to schedule another service call, which is approximately the 23rd service call. Poor quality, terrible customer service and the worst delivery teams. VERY UNHAPPY AND WOULD NEVER BUY FROM THEM AGAIN. Potential CUSTOMER'S BEWARE!
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Make sure you are extremely sure of purchase because Ashely don't honor ANY PURCHASE AND ITS YOURS!
I will never purchase anything else from ashley's! We have had so many issues with them over the...
