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The resume process was fine. However, your ad stated "Use Our Free Resume Templates. Simple To Use, No Registration or CC Required. Make Your Resume with Proven, Professional Templates Today. Free Cover Letters Included". Now, after all the time and work I did to make the resume, you are asking for a credit card payment of $2.95 in order to download my resume. I don't appreciate the lie!
Because it advertised FREE!
* ResumeGenius attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
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Hello Charlyn,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius