Thumbnail of user charlottec7

Charlotte C.

Contributor Level

Total Points
82

1 Review by Charlotte

  • J & Y Distribution

2/11/15

This is a company that does not take it's customer service seriously. After chasing them repeatedly over a three week period to get the product I had ordered and paid £10 for delivery for, to be delivered, it took them 3 weeks, the product had a hardware fault. I am still in the process of trying to get a refund, the product was sent back nearly a month ago and I am still waiting to get a decent response and by decent I mean any! Do yourself a favour, if you want a tablet or anything, use another company. I am not exaggerating when I say that this has been the worst consumer experience I have had.

Tip for consumers:
My tip is, don't use this site/company.

Service
Value
Shipping
Returns
Quality

Charlotte Has Earned 2 Votes

Charlotte C.'s review of J & Y Distribution earned 2 Very Helpful votes

Charlotte hasn’t received any thanks yous.

Charlotte doesn’t have any fans yet.

Charlotte isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user rachelm1763
2/10/24

I struggle to give one star. Bought a bag via Wowcher (first Time using this market place) and...

Thumbnail of user marionb36
7/7/23

These people accept your order then they send stupid bits of paper telling you that Royal Mail...