Never again will I send them clothes. They are taking your clothes and paying you very little. Less than what you would probably get for selling yourself at a garage sale. This place needs to be shut down for deceiving sellers and buyers. Your bag gets picked through specialist? These specialists are keeping things for themselves. How does high end items get credited for cents! Cents! Thred Up you will be shutting down soon. You can't and won't keep stealing from customers and get away with it.