Charles W.

After years of doing business with Republic service, dealing with missed pick ups, ever increasing rates & poor customer service I choose to use a different service that was 1/3 the price. After a couple months I was sent a bill for $89 with no explanation for the charges. Now I have been sent a bogus collection notice & am disputing it. In March 2020 when my contract with Republic services was paid in full I called to end the service due to poor service & high pricing. I went with a different company at 1/3 the price. Two months later I received a bill in the mail from them that did not explain the charges. When I went online to explore why I was being charged my account was no longer valid. I called in to ask & was told it was a fee for terminating my paid in full service after many years of doing business with this company that regularly missed me on pick up day. After disputing that with their rep I was told it was a fee for picking up their own garbage can from my residence. I told them that the fee was not in our contract & that I would not pay it. I suggested they pay me for the weeks that they left their cans at my residence to store for them until it was convenient for them to retrieve them. IT IS A FEE FOR CHOOSING A BETTER SERVICE & ENDING MY BUSINESS DEALINGS WITH REPUBLIC SERVICES AFTER YEARS & WITH A CONTRACT THAT WAS PAID IN FULL. I will continue to dispute this bogus attempt to collect a fee for terminating my service.