On October 13th I processed an order for some Versace frames. After going online and seeing my order was still processing I called on October 23 just to be told the frames were no longer available in the color I ordered. Rep repeatedly tried to force me to take another pair of frames or a different color. After going back and forth I asked why I didn't receive any communication and a refund.
Dear Valued Customer:
Thank you for your feedback. We apologize the item you ordered has been discontinued. A customer service agent will contact you directly to further address your concerns.
Sincerely,