My auto-refill should have been 265.00 but I was charged 807.77. It took 3 long phone calls and 4 days before anyone could tell me what happened. I still have not seen and refund on my credit card. This is simply highway robbery. There was no apology or compensation for the finance charge I will have to pay on my credit card. This is a terrible company to deal with, we will change to something else as soon as our time is up.