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Charles M.

Chicago, United States

Contributor Level

Total Points
81

1 Review by Charles

  • WorldRemit

8/15/22

I've used this app for 2 years. I had no problems until the last transaction where they did a security check and suspended my account. I've been emailing and talking to customer support on the phone everyweek. I sent them attachments of everything they wanted to know to authenticate who I was and they denied that as well. Over 2 months of emailing back and forth and my account is permanently closed and I never got a refund. I'd give you one star but my early transactions went through smoothly...

Tip for consumers:
Customer service is a joke

Products used:
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Service
Value

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