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I recently reviewed www.zazzle.com and was pretty harsh. I had ordered my stuff for delivery for the holidays, but it was not delivered in time. I wrote a review on this site and got a response from Zazzle.
They overnighted my order to me and credited my card for the full order! They said it might take a couple of weeks for me to receive my credit; however, it was there within two business days. Even though I did not receive it on time, I still received my order in time to give it to the kids just a couple of days after the holidays. I was very pleased with the quality of my order. The graphics were good, and the shirts were Beefy Haynes, which I consider to be good quality shirts. I have ordered shirts from some other locations, and they were super thin and cheap.
The bottom line is that even though the order was late, they did a good job of taking care of me. I am going to give them another chance; however, I will place my order even earlier if it is a holiday order.
Charles L.'s review of Zazzle earned a Very Helpful vote
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Loved the invitations I received. They were perfect. Liked the fact that everything was together...
Hello Charles,
I am so sorry to hear about the delay with this order. That is definitely not that kind of customer experience we strive for and we would love the opportunity to make this right. We'll be reaching out to you directly via e-mail.
We look forward to assisting you further!
Thank you,
Christine