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Charles J.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment

Member since August 2020

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1 Review by Charles

8/6/20
They sent me the wrong CD Key, ignored the complaint for days, then requested personal information from my Steam account. It didn't seem related to the product, which they could verify hadn't been redeemed. It just came off like they were trying to mine data from customers.
johns1767
John S. – Kinguin Rep
Dear Charles,
Please accept our most sincere apologies for the situation and the delay.
Could you please send us your ticket/order ID to take care of the case asap and proceed with the refund?

Kind regards,
Virgie

Charles Has Earned 2 Votes

Charles J.'s review of Kinguin earned 2 Very Helpful votes

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