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The other negative reviews on this company deceptively preventing service cancelation are true. There seems that nobody is available to call directly to stop a service I no longer require. The online site will not allow you to cancel until they allegedly wait for a final payment. Very predatory practice. I will be filing an official complaint through the State Attorney for credit card fraud activities since they force repetitive payments without a timely and responsive customer support mechanism. Customers are unnecessarily paying for a product they cannot opt out of.
Tip for consumers:
Do not use this company.
Products used:
Online fax service.
Charles D.'s review of MetroFax earned 2 Very Helpful votes
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This is not the impression we wish for you have. Please message us at socialsupport@metrofax.com and we will be happy to assist with your issue. Metrofax Support Team