I am an old Freelancer with Freelancer.com. Though freelancer is providing a lot benefits to it's users but Freelancer.com is Money Eating Engine. Their vision is only to Earn Money through good or bad, not with the vision of helping the community.
I did a project with an Employer (client name is hidden due to privacy agreement) on a project. She released a payment for the project. We delivered them the project and after sometimes, it was observed that payments in my account are locked total of $2400. I received an Email from Freelancer that it will be unlocked if dispute is resolved in your favor.
I kept following up with their support and they said that we are waiting for employer to resolve matter with their account. After some days I received email from employer stating that dispute is done in Freelancer.com favor and she didn't want to contact me or Freelancer anymore because she said I am done. Now where is that MONEY? In Freelancer.com SCAM BOX?
This is not the first time. If employer make a charge back, and freelancer does the dispute and inform their freelancer only once that dispute is being handled. But later we never know even if dispute is won in Freelancer.com favor they never inform you and keep that amount with them. This is their best strategy to screw the users and they talk about Terms and Conditions. Unfair ways. I am waiting for their final response and later I am going to lodge a complaint against Freelancer.com scam to cyber crime agencies in Australia.
My ticket is #AYS-467-******* for reference.