Charlene G.

Please don't use this company!

I booked a ride for a return trip to the airport. Their own staff confirmed the driver would attend with no issues on their FB messenger. On the morning of my flight, I contacted them again as the driver did not arrive (I also contacted them overnight through the '24' hour online chat, to double-check) only to be told the driver would not be coming and did not confirm the order! I was left rushing to get a taxi which cost me a lot more both in time and stress, I could have missed my flight had it not been delayed.

They then proceeded to take THREE weeks to refund my money. I was told by their customer services to attach my taxi receipt for reimbursement but of course, this never came. I would never ever use them again and strongly suggest you don't either.