I never could get the service up and running and they refused to speak to me on the phone. They kept emailing me for support, so I cancelled their services. That was 2 yrs ago. Now my bank alerted me that they are trying to charge me 23.98, but my bank rejected the transaction and will continue to do so since it is not valid. Do not do service with these folks. I can't even get them on the phone to talk to me about this issue. TERRIBLE PLACE. BE WARNED.