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Char b.

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1 Review by Char

Forever21

  • Forever21

“Customer service is located in the Philippines! And their VERY RUDE!”
7/27/17

I called customer service two days ago, was told the supervisor would call back in 24 hrs, cause they were supposedly on another call. The operator named David was exceptionally rude! He actually refused to put a supervisor on the phone, so I called back. This is the worst customer service I've ever experienced in my life! Still waiting for our package that forever 21 first shipped thru UPS, then it's going to be given to USPS, apparently it's the cheaper route for them to pay their seriously lacking employees nobody else would hire!

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