Chante a.

So I booked a flight 3 weeks in advance and this website never had a policy or terms and conditions. I get to my designated airport and they tell me that 1- my flight was too late to be checked into because I wasn't there 2 ½ hours before my flight. No. I was there 2 hours before. The airline said they should be able to put me on a different flight for no extra charge because I still technically had time to check in and because they failed to make clear of the policy at hand. So I called and had this guy with a very think Indian accent tell me constantly that the terms and conditions do NOT state the policy but that I should have already known about it. NO! They put me on hold or 2 hours because I demanded to speak to a supervisor and after that time they said they couldn't help me and that because I missed my flight I had to buy. Whole new ticket. And that I had a late fee of $708.95 because THEY MADE ME MISS MY FLIGHT. THEY DIDNT HELP ME. THEY MADE IT WORSE. So they then start reading the terms and conditions for a different website! How do I know? Because I'm looking up different airline tickets as I spoke to this man ( his name started with a D) and he talked to me about needing a green card and passport to travel. I'm flying to a different state. Not to Germany. And of course I am getting frustrated with this mans need to not answer my questions, but he then begins to yell at me! "You need to lower your voice. How could you say that. I'm trying to help you're ungreatful self. You people in this country are all the same." I told him to cancel the rest of my flights because he did nothing. So. In conclusion, this website is a complete scam. Nothing but issues and fake people pretending to know what they are talking about. I do not recommend this website to anyone. Their "good deals" will end up costing you over $1,000 if you don't just buy a new ticket. And if you're the man who I spoke to on the phone, and you're reading this, $#*! off.