Ya C.

I started the policy on November 23,2023. The sale agent
Is a liar, who told me that the policy start after 30 days and I
Can cancel in the middle of the year without cancellation
Fee. After 32 days, my fridge had a problem, so I submit a
Claim. Then the agent told me that there is a fine print, If I
Pay by credit card, the waiting period is the 35 days instead
Of 30 days (which is Dec. 28,2023). Then I decided to
Cancel the policy on Dec 27,2023, the agent told me there
Is a $75 cancellation fee. It is totally ridiculous that they
Charge the cancellation fee for a policy that never started
And I never used. And they refused to refund the two
Monthly charge ($42*2 = $84). So they just scam customers
To pay $159 for a policy that never take effect for even 1 day!