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So i ordered my summer box 2019. I got it and i was pleased with it. However, i got an email for the summer edit box. So i looked at the products. Clicked on a few and next thing i know, im being charged 135$ us and they are sending me a box that i never confirmed. Customer service is horrible.
Chanel T.'s review of FabFitFun earned 3 Very Helpful votes
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Hi Chanel! To clarify, we do have an automatic check-out process! Items added to your cart during an Edit or Add-On sale are automatically billed on a certain date. Please note, we display a pop-up graphic warning you of this process when entering the sale, after you add your first item, as well as send reminder emails to check your cart! It is always our intention to be extremely transparent with our members! We apologize for any confusion!