They cheat you saying that the recipient was not home while they tried delivering, whereas in all the cases online including mine the recipient was available. But what did not happen is they never actually delivered.
They are very professional on holding you with the automated messages which have pre-written sweet lines, it would make you hold on and hope that they are going to deliver or refund your product. BUT obviously it never happens.
I do agree that every company has positive and negative reviews, BUT this one has the most number of negative reviews I ever came across online. SO please watch out for your own money people, I do not want more people to fall in this SCAM, HAPPY SHOPPING :)