Chalise C.

Went to Petsmart on Elmwood Avenue in Buffalo New York to get my puppy a haircut. I told the groomer Tricia to cut everything but his tail and the hair on the top of his head behind his eyes. I even had a clip in his hair just in case she needed it clipped while grooming him. I repeated myself to her probably 10 times. I repeated my self so much they looked at me like OK! There was also another Groomer who overheard Me repeat myself and I'm like. I'm just making sure that you do as I ask. I go to pick up my puppy who's hair I have been growing since birth he's about to be 1 Feb 19. All of his hair was cut an inch from his eyes. Curl in his tail GONE! She listened to nothing I said NOTHING! When I went back in there to confront her she said not one word no apology no nothing. Her attitude was unacceptable And unprofessional. She did a horrible job on his haircut.