I ordered this dress in burgundy and when it came, it was actually red! I emailed the company since there isn't a number for you to talk to a live person. The person who responded to my email told me any person with common sense would know the color is not gonna be exactly as you see it. Some customer service. I never took the dress out of the packaging. I read the return policy and they still refuse to take the dress back. I have been going back and forth with someone from the company by email. Any reputable company would have contacted their customer by phone to resolve the issue. I even offered Instead of getting my money back to just get the same dress in another color but stil they refused. I would never ever buy from these insensitive ass people. They have no customer service experience. Pitiful company. I give them 0 stars but since it won't let me submit it until I choose at least 1 star.