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Chad L.

Contributor Level

Total Points
81

1 Review by Chad

  • Xtralights

11/28/16

The customer service is terrible. I order 2 kits 4 years ago for a hayabusa and one kit recently quit working. I had to order another kit for replacement. The kit looked identical to the previous kit I had ordered online. Upon arrival the new kit was white in color and quite a bit larger. After speaking with Customer service they said that this ballast was a newer model/better and no longer stocked the old kit. They had not had time to update there website with accurate info/pics. I decided to keep the kit and customer service lady said they would refund 10% of the price of the kit back to me. 3 months later still waiting on that refund and have stopped answering any of my calls... Please see image below the ballast on the right is original and what was advertised.

Service

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