Thumbnail of user cesar.basanta

cesar b.

Valencia, Spain

Contributor Level

Total Points
80

1 Review by cesar

  • DoYouSpain.com

4/3/24

Dreddful company, hours on hold. Paid to hire car for 3 days plus the insurance never actaully got to hire the car as the car hire company wanted to charge me extra £140 for the insurance that i had actaully already paid for. Did i mention the cost of the car hire and insurmace id already paid totaled £66, yet they wanted extra £140 for different insurance etc theives

No refund on orginal insurance offered, car hire company did not accept amercian express, or my visa revolut card or my lloyds visa card, or my uk bank card or cash.

So not sure how your meant to pay for the extra double insurance, which if you dont take out then the dont give you car, then no refund from youdospain.

Totall scam, reported them to credit card, who told me they had had many complaints

Tip for consumers:
Dreddful company, hours on hold. Paid to hire car for 3 days plus the insurance never actaully got to hire the car as the car hire company wanted to charge me extra £140 for the insurance that i had actaully already paid for. Did i mention the cost of the car hire and insurmace id already paid totaled £66, yet they wanted extra £140 for different insurance etc theives

No refund on orginal insurance offered, car hire company did not accept amercian express, or my visa revolut card or my lloyds

Products used:
Car hire

Service
Returns
Quality

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