Bought an Ebook and paid $27.95 via credit card. Book never downloaded, my money gone. Contacted customer service and got the run-around. The customer service officer made it look like I didn't know what I was doing - told me how I should download on Mac/IOS after I advised I use Microsoft and Android. After a few messages that didn't go anywhere I gave up and will let karma do what it does well. What goes around comes around. Will have nothing more to do with this site ever again.