We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

Celeste M.

  • 1 Review
  • 0 Helpful Votes
  • 0 Thank Yous

Experience: Computers & Technology

Member since July 2019

  • Review


  • First Reviews


  • Thank Yous


  • Fans


  • Profile Views


Review Distribution

1 Review by Celeste

I am tech savvy and aware of scams. HP has a scammer attached to their support address. I could not contact a person with the company to make them aware of this scam. When I logged on to the website it immediately pulled up a chat and they went through the process of connecting my printer but said I had fraudulent activity on my network. I was charged $100 to correct it. I realize it was my mistake but reporting it to HP should be an easy process and the only way I was able to speak with anyone was by calling the number to buy something. Then I was told that I would have to purchase their malware to make sure my computer was not compromised. I was blown away by the lack of concern and the inability to report the activity and then the final straw was to purchase a package from them to protect my computer. Compared to other companies they are a disgrace!

Tip for consumers: Don't purchase HP products.

Celeste hasn’t received any votes.

Celeste hasn’t received any thanks yous.

Celeste doesn’t have any fans yet.

Celeste isn’t following anybody yet.

Similar Reviewers on Sitejabber

Rhonda W. reviewed HP

I purchased a HP Pavilion laptop the hinge caved in on one side causing the screen to lift and...

Samuel A. reviewed HP

Bought an OfficeJet printer end of 2019 that never worked well. Months later and after many...