If I could give a ZERO star I would. The pictures are nothing like what you receive. The color does not match what you receive. The quality is poor. They sent the wrong color and I requested to return immediately for my full refund. I paid 140.00 for the wig and they wanted to offer me 75.00 for the return because they stated they have to pay for their labor. That's not my problem. You didn't send me what I requested and their policy states a full refund if they send the wrong color. Because I was persistent and would not accept their offers they then stated would only give me 25.00 for the return. I disputed the charges with Paypal and Paypal determined that I would be refunded my full refund. DON'T LET THIS COMPANY BULLY YOU BY THREATENING TO KEEP DECREASING THE REFUND AMOUNT TO GET YOU TO SETTLE BECAUSE SOMETHING IS BETTER THAN NOTHING!