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Ceana R.

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1 Review by Ceana

Sorelle UK

  • Sorelle UK

“Be careful does not give refunds and no refund to ship back.”
4/4/22

Received a dress that I did not want. Material not good. Cut of the dress bad. Customer service admitted to sending the wrong dress so I payed $25 to ship back. Few days later said they didn't make a mistake and will only issue a credit and no refund for $25 return shipping. Payed $132 in total to receive and return this dress to receive a $100 store credit. Not reliable company. Replied to my emails a week at a time. This site is risky. If you think you might return something don't bother with this site. Will lose a lot of money

Tip for consumers:
No easy returns and will cost you A LOT of money. Communication with company is difficult.

Products used:
Dress

Service
Value
Shipping
Returns
Quality
Sorelle UK product 0
Sorelle UK product 1
Sorelle UK product 2
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