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I have had four packages lost by OnTrac in the past 3 months. Sometimes I get notified they need more information, which I provide, and other times it is returned to seller with no notification. My building gets daily deliveries from multiple carriers and no one else has these issues. There is a call box at my apartment and a driver from OnTrac has never attempted to use it for deliveries even with clear directions. Their customer service is not helpful.
Cait H.'s review of OnTrac earned 17 Very Helpful votes
“Your packages are not lost. Trust me they stole them”
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Worse damn delivery services. Couldn't even get my address right. They don't even have a live...
