CC D.

The pair of Flash Furniture 24'' High Blue Metal Counter Height Stool arrived with bubbled paint on both seats. Houzz issued a small discount based based on what was supposedly cosmetic imperfections. Less than 1 year later, the paint has chipped off both stools where the bubbled paint was and they are now rusted and unusable. Houzz and the supplier BisonOffice both said to file a warranty claim with Flash Furniture but Flash Furniture said they do not file claims for end users. They said to contact Houzz where the purchase was made and "they will be glad to help you." Houzz was not glad or even willing to help resolve the problem. Neither the manufacturer nor the retailer is taking responsibility for this defective furniture. Terrible order experience and useless customer service.