C C.

After having my dog groomed several times at pet co and using my phone number for pet co benefits I was informed today that you only get benefits if you use their app. No one has ever told me this before. Not the regular cashiers or the grooming department. I called their customer service and was told that all the times I have spent over $100 to groom my dog does not count. I like the groomer I use there and because my dog is older and likes her I will keep going to her. I will not spend another penny at pet co for anything else. I will buy everything else somewhere else. This is not a good company and does not care about their customers. Some other pet store will benefit now.