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C B.

England, United Kingdom

Contributor Level

Total Points
80

1 Review by C

  • Sorelle UK

8/11/23
Verified purchase

Horrible quality and that's IF you manage to get something that's ACTUALLY in stock. I got a bday outfit and they sent me a medium instead of XS after paying next day delivery but receiving it 3 days later… they said they will send out the right outfit next day. One week later I chased them up and said sorry for the confusion you need to send the wrong item back and we'll refund you.
I said that's me spending more of my time and money to rectify your mistake. They said they would put what I paid for return on a gift card (lol as if I'm gunna shop with them again). I said I don't want that I just want what I ordered and they said they've tried to help. So moral of the story they ruined my bday outfit and I have a massive piece of cloth that's absolutely no use to me and £40 down what a great experience xxxxxxxxxxxxxxxxx

Tip for consumers:
Just know that if there is any mistakes made by this company you will be the one paying for it.

Products used:
Dress

Service
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