Caveat E.

I ordered swimwear online from Frankie two months ago and never received it. Emailing the company doesn't do anything. Contacting the owner directly doesn't do anything. The company has no telephone contact and won't offer refunds -- illegal under Australian Consumer Law. If you're unfortunate enough to fall for this company's slick advertising, you can try taking these steps to get your money back:

1. Ask your credit card company to arrange a chargeback to refund your money.
2. Email owner Rebecca Klodinsky directly at *******@live.com and *******@frankieswimwear.com.
3. File a complaint with the Australian Competition and Consumer Commission (ACCC): https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
4. Request assistance in resolving a dispute at Victoria Consumer Affairs (VCA): https://www.consumer.vic.gov.au/contact-us/resolve-your-problem-or-complaint
5. Lodge a complaint with the Office of Consumer Affairs (OCA) in Canada, where Frankie's websites are hosted: www.ic.gc.ca/eic/site/oca-bc.nsf/eng/home
6. DON'T FORGET: POST YOUR REVIEWS AND COMPLAINTS ON FRANKIE'S FACEBOOK PAGE, INSTAGRAM ACCOUNT AND TWITTER FEED ETC. The company will change or go out of business if enough consumers complain.