Catura J.

I was having a very rough trip, after two trucks not working I called him and he took my call and helped me. He actually took a minute two listen to what I was going through, find out where I was, and then he made sure I was completely reimbursed for everything. My uhual experience was poor at first but then once I mentioned that I had talked to him everyone started being so much more respectful and helpful. I also talked to the general manager of where I live in California and she was lovely as well! Anyway, I gained a lot of respect for the owner of uhual through this experience even though at first it was chaotic. Thank you joe