Cat L.

Ordered 2 different styles of Predator Motorcycle helmets, received 2 stupid skateboard/stack hat things. Emailed hopebeautiful to let them know what had happened and they eventually apologised for the inconvenience this had caused, stated that their supplier had cheated them by delivering the wrong items and they would refund me when I posted the wrong items back and they had received them. I requested the return address, which they emailed to me, so I packed them up and mailed them (I had to send them by tracked mail and email them the tracking number, which I did). After a week or so I tracked the items and it stated package had been delivered, I took a screen shot and emailed it them asking for confirmation refund had been processed. They started saying goods hadn't arrived, then all of a sudden they don't seem to understand anymore, then they jump back in time and re send me the return mail address stating refund would be sent when items received, they even asked me if I sent it to the right address as it can't be processed otherwise, now they are ignoring me. I have the whole conversation trail in one email saved, they have contradicted themselves and outted their own lies. Don't trust them, don't order from them, don't even go to their site - POST A REVIEW ON AS MANY SITES IN UK & CHINA ESPECIALLY AS YOU CAN.