I have shopped at the Sallys in Tallmadge Ohio for many years. On average I use to shop at this store about 4 times a month. I would go out of my way to come to This particular store because of the friendly and professional customer service. I have been in there twice in less than 2 weeks and both times were a bad experience. The first time I walked in. No-one even came to help me. They were all too busy talking to each other about their personal life. It was like walking in on a bunch of children left unattended. Some of the subject matter talked about would make a sailor blush. Everything from sex lives to getting high. It was two ladies with colorful hair and one pregnant lady. The second visit was not as bad. But, I still could not seem to get much help from the employee working. She was too busy putting things away and smoking. I will say once she decided to have time for me she was pleasant and helpful. She was one of the ladies from the first visit. Slender build with blue hair. I will now shop at a different store