Thumbnail of user cathyc896

Cathy C.

Contributor Level

Total Points
82

1 Review by Cathy

  • Yankee Candle

4/25/23
Verified purchase

Ordered a ten count of a diffuser refill. 2 days later received an email that my order was cancelled as they couldn't fulfill ANY of my order. Called customer service, only to be told my refund would take 3-5 business days. I'm furious. The agent told me it's my banks policy that my refund would take that long. My response. That's a secondary problem to the fact that they sold me ten items that they didn't have. Will never order from them again, or shop in their stores.

Service

Cathy Has Earned 2 Votes

Cathy C.'s review of Yankee Candle earned 2 Very Helpful votes

Cathy hasn’t received any thanks yous.

Cathy doesn’t have any fans yet.

Cathy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user amandaj1414
3/4/24

Customer service is okay but the website crashes constantly. I'm trying to give you my money,...

Thumbnail of user dorothyg975
1/15/24

For what I spent for 9 candles from Yankees candles, I could have gotten 30 candles from the...