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I ordered a bed spread from beyond the rack, it was torn, the seam was ripped when I unpacked it. I was not very happy about that, I have not returned it because I find the hassle too much to go through their policies are very peculiar about returns, I don't want a credit I want a bedspread.
Cathy C.'s review of Beyond The Rack earned a Very Helpful vote
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Hi Cathy, thank you for taking the time to review BTR. We're so very sorry to hear your bedspread arrived in a damaged condition. It's never a pleasant experience to get something you've been waiting on so eagerly only to find out it is defective. Please know that this is not the quality merchandise we strive to provide to our members and sincerely apologize that this was overlooked by our quality assurance team. If you can kindly email us at social@beyondtherack.com with your order #, we will be happy to further assist you. Please know that we’re always here to help. Thank you for shopping with BTR.