I won the bid on a super nice Hitchcock chair for only $37 (approximately 1/10th of its value) and CTBIDS OF RICHMOND "lost" my chair. The chair was either taken by an employee from a warehouse that is not open to the public OR the company "lost" it in order to auction it off again. They cheated me out of my beautiful chair and made up a lie about it being mistakenly being put in the donation pile. To their credit, CTBIDS OF RICHMOND did refund my purchase - They lost my chair, they lost my business, and I would not recommend conducting any kind of business with them.