Catherine R.

Using the same cell phone I used last week to print coupons on Coupons.com and my cell phone worked fine to get verification code, then suddenly you cannot accept the same cell phone number? What the heck. This happens over and over with Coupons.com. Their site says you only have to be verified ONE time. Yet each time you try and print coupons you must send off for another verification code. Ridiculous. With all the customer disastisfaction, you would think this company would work to rectify this huge problem! They could change to emailing us a code, instead of requiring us to give out a cell phone number. Many people do not have a landline to use their alternative verification process, I know I don't. And many people use pre-paid cell phones which excludes them from getting the verification text.
My cell phone is on a standard cell phone plan and as I said above it works for getting the verification code sometimes and then suddenly Coupons.com says it can't receive their texts. Usually they reject my cell phone when there are coupons that I really desire to print. Go figure.
Fix your site Coupons.com and satisfy your customer base.