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The worst online experience I've ever had and I've been shopping online for over a decade. So called "processing" period on their site was horrifically incorrect or just intentionally misleading, it said 1 to 4 days before shipping and after 8 days it still want shipped and I was then told I would have to wait another 8 days for more of this "processing"
I think they have no stock and are dropshiping or something, whatever it is, I have had to open a Paypal case because their completely horrific customer service team who only answer in copy and pasted rubbish are now telling me a Paypal refund needs up to 5 days to process. I work for an online retailer and we process these all the time, they are instant. Avoid this company like the plague for your own good.
Tip for consumers:
Please Avoid at all Cost, I know you will be drawn in by the really low prices but all these negative reviews are here for a reason
Catherine K.'s review of LightInTheBox earned 6 Very Helpful votes
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I had two dresses that I purchased that turned out to be too small. I wanted to return them and...
No corresponden las fotos de los productos con lo surtido, llevo 3 compras con productos...
This is Pinni from Lightinthebox. I am glad to help. After review your case, i had conducted ticketId=13428750 in our ticket center and provide a solution for your case. Please log in your light in the box account--go " personal center"--"my ticket" to check our reply. Please keep in touching with us by replying the ticket as all the information will be recorded in system. Thank you for your cooperation.