Catherine D.

I have never experienced such bad customer service from a "known" brand. This is embarrassing (for them). I placed an order and paid the $34.95 for overnight shipping. Only two (of over a dozen items) arriveD over night). The remainder are arriving snail mail. Problem - I ordered overnight as I will not be at that address for another month after three days of ordering them. Tried to contact customer service. What a sham! Automated voice telling you wait time is 3 minutes then after about 6 minutes an abrupt f you message and they hang up on you. How does this company survive? Still trying to figure out how to have someone pick an return these items. Unbelievably bad experience.