The website provides FALSE information… so be careful! The website stated if I ordered by a certain day I would have it by Christmas. I ordered before that day. Customer Service states that under shipping I can read about their policy that it can take 8-10 days. I have ordered from numerous companies abs had NO issue getting my order. Forever 21 blames Fed-Ex and tells me I need to call Fed-Ex about my order. RIDICULOUS! I will not order from or shop at Forever 21 again.