Catherine C.

So I ordered a dress, and I was hoping that it would arrive in time since process time is supposedly 3-5 days and it ships in 7-15 days, but I never got an email stating that my order had been processed (about 4 days after I ordered the item), so I went on to the yoyomelody website and did an online chat with them. They then promised to send me an email the next day with the shipping number. They did, but when I tried to track my package for the next week using that shipping number, it was not verified. Eventually I got an email with an "updated tracking number." This one worked, so I tracked it on the USPS website and it said that the China mail post was in the process of preparing shipment, leading me to believe that the first tracking number yoyomelody gave me was a fake to keep me at ease about my product. Anyways, the dress didn't get here in time and by the time I'll have another opportunity to wear it, it will probably be too short. Bummer.

THE POINT IS< IF YOU WANT "FAST" SERVICE< CONSTANTLY APPROACH THEM ON THE YOYOMELODY ONLINE CHAT. Ask them if your product has been processed yet because if it hasn't then you would like to cancel. This will speed it up and most likely they will send you an email in the next day or two with a tracking number. Immediately try to track your package, and if the tracking number is "not verified" or "cannot be found," go back to the yoyomelody website the next day and tell them that your tracking number is not verified/cannot be found. I'm assuming asking them about this will speed things up, so give it a try (no promises though).

Anyways, good luck and just be prepared to have your product arrive a lot later than you though. Ordering a month or two in advance is your best bet for having your item arrive on time.