I ordered a bedframe through Houz and was sent the wrong legs. I contacted Houz and they referred me to ShopLadder. The bed is lying in pieces on my bedroom floor and, after reading these reviews, I am skeptical that they will respond and send me the right legs. Well, we'll see. Is anybody at ShopLadder out there listening? UPDATE: The right legs were there all along in the bottom of the box! I found them and put the bed together and it is BEAUTIFUL! They did get back to me and were in the process of resolving the leg issue when I discovered MY mistake! Silly me!