I am DEEPLY frustrated, beyond belief with this website and their lack of "customer service"! I purchase damazing seats to the Outlaw Music festival in Mansfield, MA from this site a few days ago. A few days later I received an email that "My refund has been approved". I NEVER requested a refund. I tried contacting customer service twice via email and multiple times on the phone. I have not heard back from anyone and have since lost my great tickets. How did this even happen?!? I would REALLY LOVE to get my seats back and talk to a human being.
Order #*******